Meet our Customer Service Department

At our team gives it our best to provide the guests of our website with all the needed information and make their online dating experience a pleasant one.

The general purpose of our Customer Service Department is to answer customer inquiries and to take care of any issues concerning our services. We pay extra attention to any scam-related questions - working fulltime to identify, stop and prevent the possibility of scam.

We are happy to deal with any concerns you may have while using our website and are grateful for any feedback, scam concerns and improvement suggestions.

We are here to provide support and make an even more effective international online dating service.

Our Customer Service Representatives receive the best training in order to be able to solve any issues quickly and professionally. The standard customer inquiry handling time is maximum 24 hours. We take great pride in being able to handle most requests within the first hour.

The Customer Service Department deals with requests in English, all European languages and some Asian languages.

We see your online dating success as the primary goal of services and are happy to be of assistance!

Please contact us anytime:

+1 (800) 356-3130
+1 (800) 234-0036

Available 24/7